Widerrufsrecht
Returns & 30-Day Guarantee Policy
We want you to be happy with your purchase from The Bohemian King’s. If for any reason you’re not satisfied, you may request a return within 30 days of receiving your order.
🛡️ First-Time Buyer Guarantee
If this is your first purchase with The Bohemian King’s and you’re not completely satisfied with your results, you may return your beard dye — even if opened or partially used — within 30 days for a full refund.
This risk-free guarantee applies only to first-time buyers and is limited to one refund per customer.
Eligibility for Standard Returns
For returning customers, our standard returns policy applies:
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Products must be unopened, unused, and in their original sealed packaging.
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For hygiene and safety reasons, we cannot accept returns of opened or partially used beard dye products (except under the First-Time Buyer Guarantee).
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You’ll need to provide a receipt or proof of purchase.
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⚠️ Stubble Use – Our beard dyes are formulated for established beard hair with a minimum length of 1 cm. As very short stubble cannot fully absorb the natural pigments, our performance commitment does not extend to stubble use.
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We reserve the right to deduct a restocking charge of up to 25 % on any order, especially discounted multi-pack orders.
How to Start a Return
Contact us at support@thebohemiankings.com with your order number. If your return is approved, we’ll provide instructions on how and where to send your item.
Customers are responsible for the cost of return shipping unless the return is due to our error (damaged, defective, or incorrect item).
Items returned without prior approval will not be accepted.
Refunds
Once we receive and inspect your return, we’ll notify you of the outcome. If approved, your refund will be issued to your original payment method within 10 business days.
Please note:
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Shipping fees are non-refundable.
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Processing times may vary depending on your bank or card provider.
🇪🇺 European Union 14-Day Cooling-Off Period
If your order is shipped into the EU, you also have the legal right to cancel your order within 14 days of delivery, for any reason.
Returned products must remain unopened and sealed to qualify under this right.